Please be informed that we have a 24-hour cancellation policy.
So if you are unable to
come for your appointment please
notify us either via email or phone.
If you don’t cancel or reschedule your appointment within
the 24-hour window of cancellation, your
voucher will automatically be redeemed and forfeited.
Invalid voucher number or security code will lead to
We value you as our client in return we expect you to
value our business and therapists the same way. We are a busy spa and we don’t
like to turn away our clients who can use the time slot if it’s free. We are
sure you understand this and appreciate this.
Voucher will be redeemed on the day you make your booking. If you run in late for your
treatment, we will still end the treatment at the appointed time due to
bookings reserved by other clients at the subsequent session. We respect all
our clients and all appointments are first come first basis whether its voucher
or full price.